FAQ

What types of products do you offer?

At Bellanoa, we specialize in sophisticated men's fashion essentials. Our curated collection includes elegant trench coats, warm knitted cardigans, and stylish Chelsea boots, all designed to blend classic style with modern practicality.

How can I place an order?

Placing an order is simple! Just browse our collection, select the items you love, and add them to your cart. Once you're ready, proceed to checkout, where you can enter your shipping information and payment details to complete your purchase.

What is your return policy?

We have a 15-day return policy. If you need to return an item, it must be in the same condition you received it—unworn, unused, with tags, and in its original packaging. Simply contact us at info@bellanoa.com to initiate the return process.

How long does shipping take?

For orders within the Netherlands, we typically process and ship your order within 1-2 business days. Once shipped, you can expect delivery within 3-5 business days. We offer free shipping on all orders within the continental Netherlands!

Can I track my order?

Absolutely! We provide tracking information so you can follow your order's journey right to your doorstep. You'll receive a tracking number via email once your order has shipped.

What should I do if my item is damaged or incorrect?

If you receive a damaged or incorrect item, please contact us immediately at info@bellanoa.com. We’ll evaluate the issue and work to make it right for you as quickly as possible.

Do you offer exchanges?

Yes, we do! The fastest way to get the item you want is to return the original item and place a new order for the desired item. Just follow our return process, and we’ll guide you through it.

How can I contact customer support?

Our customer support team is available 24/7 to assist you.

Company Name: Bellanoa

Phone Number: +31623123935

Email: info@bellanoa.com

Address: Smidstraat 1, 2222 AS Katwijk aan Zee, Netherlands.